SERVICING AND REPAIRS

If your Möels is ever damaged or develops a fault, whether during or after the warranty period, our UK service partner, Horologium, is ready to assist. They have established an International Service Network in major cities worldwide and will connect you with a reliable local partner to ensure your timepiece is expertly serviced or repaired and returned to you in excellent condition.

HOW IT WORKS

1- After confirming your address, Horologium will partner with a local courier to create a pre-paid shipping label for your Möels.

2- You will receive the label along with detailed instructions for securely packaging your timepiece.

3- Horologium will keep you updated throughout the servicing process. Once repairs or servicing are completed, the service partner will arrange for the return and provide you with the tracking number.

THE HOROLOGIUM WORLDWIDE SERVICING NETWORK

https://horologium.uk/network/

FOR SERVICING OR REPAIRS KINDLY COMPLETE THE FORM BELOW

https://horologium.uk/moels-repair/

IMPORTANT NOTICE

If your watch is still within the 3-year warranty period, Möels&Co will cover all associated expenses. However, if your watch is no longer under warranty, you will be responsible for the service and shipping costs.

HOROLOGIUM UK

Unit 6, The Old Mill, 61 Reading Road,
Pangbourne, Berkshire, RG8 7HY
United Kingdom
Tel: + 44 07492 964101
email: service@horologium.uk

COULDN’T FIND THE ANSWER?

Contact us and we'll be happy to address any queries you may have. We look forward to ensuring your Möels continues to be a reliable companion for years to come. If you need further assistance, please contact us and we will guide you through the process.

YOUR SATISFACTION IS IMPORTANT TO US